Terms of Service

CardSnap, this website and the CardSnap web and mobile apps are operated by Matthew Leonard Barsing, trading as CardSnap ("we", "us"). When you use CardSnap you are contracting with Matthew Leonard Barsing. These terms apply to anyone who visits the site, creates an account, or uses the app. By continuing to use CardSnap you agree to these terms.

1. Your account

You must provide accurate information when you register. You are responsible for keeping your password and account credentials secure. CardSnap is a personal productivity tool; each account is for one person only.

2. Acceptable use

You agree not to use CardSnap to collect, scrape, harvest, or copy contacts or content that you do not have permission to use. You may not use automated scripts, bots, scrapers, or AI tools to extract data, reverse-engineer the app, or recreate its design, code, or functionality. You must not use CardSnap for anything unlawful, for fraud or spam, to infringe anyone's intellectual property, or to interfere with its security, for example by uploading malware or probing for weaknesses.

CardSnap uses AI to read cards and draft messages. AI results can be wrong, so check important details before relying on them. You are responsible for what you ask the AI and how you use its output.

3. Copyright and trademarks

© 2026 CardSnap. All rights reserved. The CardSnap name, logo, branding, user interface, and the original content of this website are protected by copyright and other intellectual property laws. Unauthorised copying, imitation, or distribution is prohibited.

4. Data and privacy

Contacts you scan and store in CardSnap are private to your account. See our Privacy & PDPA Notice for details on how we handle your data.

5. Personal data and PDPA responsibilities

For the contact details you scan and store, you decide what is collected and why, so you act as the data controller. CardSnap acts as your processor and handles that data only on your instruction, for the purposes of running the app's features.

• Your undertaking: you confirm you obtained each person's business card or contact details for legitimate business contact purposes, and that you will use them in line with applicable data protection law, including the Personal Data Protection Act (PDPA).
• Our undertaking: we keep your contacts confidential to your account, do not sell or share them, do not use them for advertising, and do not use them to train AI models.
• Retention and deletion: you can export or delete your data at any time from Settings. On account deletion we remove your login, profile, contacts, notes, groups and stored card images.
• Incident notification: if we become aware of a security incident affecting your data, we will notify affected account holders without undue delay.
• Subprocessors: we use a small set of hosting, AI and enrichment providers, described in the Privacy & PDPA Notice, and send each only the minimum data needed.

These commitments describe our own practices. They are not a certification, audit outcome, or guarantee of regulatory compliance for your particular use of the app.

6. Service availability

CardSnap is provided as-is. We do not guarantee that the service will always be available, uninterrupted, error-free, or suitable for every use case. We may change or discontinue features without notice.

7. Plans, payments and subscriptions

CardSnap has a Free plan and a paid Pro plan, billed monthly or yearly. Prices are shown on the pricing page before you buy. Pro renews automatically at the end of each billing period until you cancel. If you cancel, Pro stays active until the end of the period you have paid for, then your account returns to Free and your contacts are kept.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund terms for web purchases are set out in the Paddle Buyer Terms. Purchases made inside the Android app are billed by Google Play under its own terms. See our Refund Policy.

8. Suspension and termination

We may suspend or terminate your access if you seriously breach these terms, do not pay for a paid plan, create a security or fraud risk, or repeatedly break our policies. You can export your data before your account closes.

9. Contact

Questions about these terms can be sent to Matthew Leonard Barsing at hello@cardsnap.asia.